Gym
Gym Stilnuovo. Health Fitness Club in Florence
4.0· 4 anonymous reviews
Gym in Firenze, Italy.
What reviewers say
Reviewers consistently praise the gym’s cleanliness, friendly and professional staff, and the quality of the equipment and instructors. Many note that the atmosphere feels welcoming and that the trainers are attentive and helpful. Criticisms focus on limited space and equipment, crowded cardio areas, restrictive opening hours, and a bureaucratic, costly membership process that some find inconvenient.
AI summary of all reviews, refreshed as new reviews arrive.
Recent reviews
5 out of 5 stars
Bellissima palestra molto pulita personale gentilissimo e professionale
5 out of 5 stars
Di tutte le palestre dove sono andata mai mi sono sentita così ascoltata e accolta come allo Stilnuovo! Dal help desk ai coach, tutti bravissimi! Un grande complimento sia a Luca del help, a Lorenzo B. Che mi segue, a Cecilia la loro nutrizionista e agli altri coach che sono super alla mano: Mattia, Gabriele e Felix, Martina di Pilates è bravissima!
1 out of 5 stars
I knew that I was going to write this bad review eventually. I have been subscribed to Stilnuovo for a little over a year and the problems just keep piling up. Today was the straw that broke the camel’s back. By Italian standards, this is an acceptable small gym. In absolute terms, it is not great and given the problems that users encounter, mainly due to the bureaucratic and very unaccommodating team and rules, it fares very poorly – so poorly – with any gym I have been to, and I’ve been to gyms in five different countries. General: This is a relatively clean gym, well maintained. It has many but not enough machines, due to space limits. It does not have a smith machine, machines for hamstrings or calves, or plate-loaded leg machines (though it has one horizontal leg press). There are two spaces for cardio but one is for classes only and the other is often, especially in rush hour (around 7-8 pm), very busy for other classes (again because there is not enough space). The gym does not have an automatic entry system so it opens late (7 am) and closes early (10 pm) (7-18 on sat, 7-13 on sun). The team that stays late is not the instructors who leave early at some point (so this is not justified by user experience). Some bad: the opening hours. Upon subscribing, you have to go to countless pointless unpersonalised appointments that Stilnuovo imposes as an ‘induction’. There are no invitations for friends of subscribers. I was told this was because they have too many members. That is wrong, since they continue to add more members, and it is not true of all hours. The price (at around 60 a month) is steep but I wouldn’t complain if it were not accompanied by all the bad stuff. You can add other services to this like access to a water point with aromas, but (i) you get this with an ugly bottle and if you ask only for the badge, you might lose it, in which case they ask you to purchase another subscription because they cannot help you; and (ii) the subscription is run like
5 out of 5 stars
Splendida palestra ottima attrezzatura bravissimi istruttori. Tutto pulito ed ordinato